Wellbeing & Support
More than a school
Pallister Park Primary is different. We know our children. We know our community as we are part of the community.
“It takes a village to raise a child.” — African Proverb
Your family in our community
We Support.
We provide excellent education, but we also provide access to all opportunities for all our children. We are fully inclusive and that means we work hard to make sure nothing stands in the way of a child thriving here, whether that is cost, circumstance, or need.
From the moment your child joins us in Reception through to their final days in Year 6, we are alongside your family. Our Vulnerable Pupil Support Team works with children and families every day — not just in moments of crisis, but as a consistent, trusted presence built into the life of the school.
What we offer every family
Our commitment to you
Uniform on arrival
Every child joining Reception receives a school jumper and PE kit — so no family faces a barrier on day one.
Trips included
All educational trips and experiences are included in full so that no child ever has to miss out.
Holiday clubs
KS2 children have access to holiday clubs in partnership with a local secondary school, supporting the transition ahead.
Wellbeing built in
Mental health and wellbeing support is woven into everyday school life, underpinned by our Vulnerable Pupil Support Team.
After-school clubs
At least one after-school club is available every week for every year group — giving children more to look forward to beyond the classroom.
When your child is unwell
Health, illness and medicine in school
Please contact the school office on the first morning of any absence to let us know the reason. Children who are unwell generally gain little benefit from schoolwork, so in most cases we do not send work home for poorly children, but please discuss individual cases with your child’s class teacher.
If your child has a medical condition, such as asthma, please let the Office know so that we can ensure we have the correct information and understanding of the needs of your child.
Accidents & injuries
If a child has an accident or needs medical attention, our first action is to give comfort and first aid and contact the parents. Further action, including emergency hospital treatment, may follow if needed.
For minor accidents that do not need immediate investigation, your child will bring home a letter informing you and advising you to take further action if you see fit.
Exclusion guidance
When to keep your child at home
The following guidance is taken from Public Health England. Please use it to help you decide when your child is ready to return to school after illness.
Rashes & skin infections
| Illness | When to return | Notes |
|---|---|---|
| Athlete’s foot | No exclusion needed | Treatment is recommended |
| Chickenpox | Until all vesicles have crusted over | |
| Cold sores (Herpes simplex) | No exclusion needed | Avoid kissing and contact with sores |
| German measles (rubella) | 4 days from onset of rash | Preventable by immunisation (MMR ×2) |
| Hand, foot and mouth | No exclusion needed | Contact school if a large number of children are affected |
| Impetigo | Until lesions are crusted and healed, or 48 hours after starting antibiotics | Antibiotic treatment speeds recovery |
| Measles | 4 days from onset of rash | Preventable by vaccination (MMR ×2) |
| Molluscum contagiosum | No exclusion needed | Self-limiting condition |
| Ringworm | Exclusion not usually required | Treatment is required |
| Scabies | After first treatment | Household and close contacts also require treatment |
| Scarlet fever | 24 hours after starting antibiotics | Antibiotic treatment is recommended |
| Shingles | Only if rash is weeping and cannot be covered | Can cause chickenpox in those who are not immune |
| Slapped cheek / fifth disease | No exclusion once rash has appeared | |
| Warts and verrucae | No exclusion needed | Verrucae should be covered in pools and changing rooms |
Diarrhoea & vomiting
| Illness | When to return | Notes |
|---|---|---|
| Diarrhoea and/or vomiting | 48 hours from last episode | |
| E. coli O157, Typhoid, Shigella | 48 hours from last episode — further exclusion may apply | Children aged 5 and under, or those with poor hygiene, require microbiological clearance. Consult your local HPT |
| Cryptosporidiosis | 48 hours from last episode | Exclusion from swimming advised for two weeks after diarrhoea has settled |
Respiratory infections
| Illness | When to return | Notes |
|---|---|---|
| Flu (influenza) | Until recovered | |
| Tuberculosis | Always consult your local HPT | Requires prolonged close contact to spread |
| Whooping cough (pertussis) | 5 days from starting antibiotics, or 21 days from onset if no antibiotics | Preventable by vaccination |
Other infections
| Illness | When to return | Notes |
|---|---|---|
| Conjunctivitis | No exclusion needed | Consult HPT if an outbreak occurs |
| Glandular fever | No exclusion needed | |
| Head lice | No exclusion needed | Treatment recommended only when live lice are seen |
| Hepatitis A | 7 days after onset of jaundice (or 7 days after symptoms if no jaundice) | |
| Meningococcal meningitis / septicaemia | Until recovered | Meningitis C is preventable by vaccination. Your HPT will advise on any action needed |
| Mumps | 5 days after onset of swelling | Preventable by vaccination (MMR ×2) |
| MRSA | No exclusion needed | Good hand hygiene is important |
| Threadworms | No exclusion needed | Treatment recommended for child and household contacts |
| Tonsillitis | No exclusion needed | Most cases are viral and do not require antibiotics |
Guidance taken from Public Health England. If you are unsure whether your child is well enough to attend, please contact the school office or your GP.
Need support for your family? Please speak with us — we are here. Call 01642 242174 or email pkcontactus@oc1st.co.uk